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Shipping Policy

ORDER PROCESSING:

Please allow 1-10 to process your order. Expect an email within 1-10 days to let you know your order is on the way!


STORE PICKUP -  

We do no currently offer store pickup

DOMESTIC SHIPPING RATES AND ESTIMATES:  

For calculated shipping rates:Shipping charges for your order will be calculated and displayed at checkout. We offer free shipping on domestic orders of $50 after all discounts are applied

 

INTERNATIONAL SHIPPING:

We offer international shipping to the following countries: Canada

We offer free shipping to Canada on orders of US $100 after all discounts are applied

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Beach Soap and Candle is not responsible for these charges if they are applied and are your responsibility as the customer.

 

REFUNDS, RETURNS AND EXCHANGES

Due to the nature of self care products, we cannot accept returns. We are committed to ensuring your satisfaction with our products. If you are unhappy with your purchase we will work with you to find a suitable replacement. 

In the event that your order arrives damaged in any way, please email us as soon as possible at cannonbeachsoap@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

 

If you have any further questions, please don't hesitate to contact us at cannonbeachsoap@gmail.com